Terms of Service
Last updated 20 September 2026
These terms are the agreement between you and Neura. By creating an account or using the app you accept them. If you do not, do not use Neura.
What Neura is
Neura turns a goal into an interactive map of nodes and tasks, keeps it in sync across your devices, and lets you share a goal with other people or publish it to a public map. It is provided free of charge, as is.
Your account
- You must be at least 13 years old, or 16 in the European Economic Area and the United Kingdom.
- You are responsible for what happens under your account. Keep your sign-in secure.
- One person, one account. Do not impersonate anyone.
- A guest account lives only on the device that created it. If you lose the device or sign out, that data is gone — link an email to keep it.
Your content is yours
You keep every right you have in the goals, text and images you create. You give us only the permission we need to run the service: to store your content, to display it back to you, to show it to the people you invite, and — for a goal you choose to publish — to display it on the public map. That permission ends when you delete the content or your account.
Content rules
There is zero tolerance for objectionable content and abusive behaviour on the public map and in shared goals. You may not post, publish, upload or send:
- Sexual content involving minors, or any sexualisation of a minor — reported to the authorities, always.
- Pornography or sexually explicit material.
- Threats, harassment, bullying, stalking, or encouragement of self-harm or suicide.
- Hate speech or attacks on people for their race, ethnicity, national origin, religion, disability, sex, gender identity, sexual orientation or age.
- Graphic violence, or content glorifying violence or terrorism.
- Content that is illegal where you are, or that promotes illegal activity or regulated goods.
- Someone else's private information, or content you have no right to publish.
- Impersonation of another person, brand or organisation.
- Spam, scams, phishing, malware, or bulk unsolicited invitations.
You also may not attempt to break, overload, scrape or circumvent the service, its rate limits or its access rules, or use automated means to create accounts.
Reporting, blocking, and what we do about it
Every goal on the public map, and every person you can see, carries a Report action and a Block action in the app. Blocking is immediate and one-sided: a blocked account disappears from your map and can no longer reach you.
We review every report and act within 24 hours. Where a report is upheld we remove the content, and we suspend or terminate the account behind it — immediately and permanently for anything involving a minor. You can also report content by writing to support@neurainfo.app.
We may remove content or suspend an account that breaks these rules without notice. If you think we got it wrong, write to us and we will look again.
AI-generated maps
When you ask Neura to build a map from a sentence, that sentence is sent to a third-party model which returns a suggested structure. The result is a suggestion, not advice. It can be wrong, incomplete or unsuitable, and you should not rely on it for medical, legal, financial or safety decisions. You remain responsible for anything you publish, whether you wrote it or a model drafted it.
Ending it
You may delete your account at any time in Profile → Delete account; that erases your content as described in the Privacy Policy. We may suspend or terminate an account that breaks these terms, or discontinue the service, giving reasonable notice where we can.
No warranty, and the limit of our liability
Neura is provided as is, without warranties of any kind, express or implied. We do not promise it will be uninterrupted, error-free, or that your data will never be lost — keep your own copy of anything you cannot afford to lose.
To the fullest extent the law allows, we are not liable for indirect, incidental, special or consequential damages, or for lost data or lost profits. Nothing here limits liability that cannot lawfully be limited, and if you are a consumer you keep every right your local law gives you.
Apple
If you got Neura from the App Store: this agreement is between you and us, not Apple. Apple has no obligation to provide support for Neura and is not responsible for any claim relating to it. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you. You confirm you are not in a country subject to a US Government embargo, and are not on a US Government prohibited-parties list.
Changes
We may update these terms. Material changes will be announced in the app before they take effect, and the date above will change. Continuing to use Neura after that means you accept the new terms.